Introduction
This Refund & Cancellation Policy applies to Digibility's website, free visibility report, account, and Fix It capability during Digibility's current private beta. It should be read together with Digibility's Terms & Conditions and Privacy Policy.
Current State: No Payments
Digibility does not currently charge fees, sell subscriptions, or process payments for any feature, including the free visibility report and the Fix It capability. Because no payment is collected today, this policy does not describe a refund process for a purchase, since none currently exists.
Fix It Trial Credits
Digibility currently grants a one-time allotment of free trial credits when a customer activates the Fix It capability, and deducts one credit per accepted Fix It action. These credits are a free grant, not a purchase, and are not eligible for a refund, exchange, or cash value.
If Digibility Introduces Paid Plans
If Digibility begins charging for any feature in the future, it will publish updated billing, cancellation, and refund terms before that feature is charged for, and will update this page accordingly.
Cancelling Your Account
You may stop using Digibility at any time. Digibility does not yet offer self-service account cancellation or deletion in the product. To request that your account be closed or your data deleted, contact us at info@digibility.ai and we will handle your request manually.
Questions?
For questions about this policy, please contact us at info@digibility.ai.